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Most of us like to talk, but listening? We-l-l-l that's another story.
Listening doesn't come naturally. It is an acquired skill; one that is
acquired through effort. Listening is also a skill we Christians want to
develop. It enables us to love others. That's something we want to do
because God has loved them - and us - enough to forgive all our sins.
Good Listeners Choose Words Carefully
A friend of mine recently lamented, "My mouth and my brain don't work
together very well." He was talking about what happens when people
engage their mouth before their brain.
Thoughtless words discourage communication. Harsh responses, judgmental
reactions, cynical or cute (humorous?) put-downs all indicate that
someone is more interested in stating their viewpoint than in listening
to what someone else has to say. Poorly chosen words build walls of
hostility and shut down communication.
When we communicate, we do well to remember what Paul said to the
Ephesians. "Do not let any unwholesome talk come out of your mouths, but
only that which is helpful for building others up according to their
needs that it may benefit those who listen" (Ephesians 4:29). Our brains
shift our mouths into gear only to help people by what we say.
Good Listeners are Interested in Others
If you want to get communication flowing, begin by listening to others
talk about the things that are important to them.
Several years ago, I took a trip with several people. There was one
person, whom I did not particularly like. But I had to spend about seven
hours riding in a van with her. She began talking about her life, her
interests, and her values. By the end of the trip, I realized I had
misjudged her. After I got to know her I found her to be a likable
person.
Good Listeners Give Honest Praise
Give others positive, honest feedback. The emphasis is on "positive."
But you don't have to lie. And you don't have to compromise your
integrity.
Too often we listen with critical ears. We focus on fault-finding.
Perhaps we subconsciously think that our own importance will be improved
if we put others down. We resort to name calling, belittling,
questioning the intelligence of others, or making derogatory comments
about their appearance. We develop an arsenal of negative comments like
"That's the dumbest idea you've ever come up with," or "You probably
hold the world's record for stupid ideas."
Good listeners know we all need to be affirmed. When was the last time
you praised someone? A good listener breaks the fault-finding habit and
substitutes affirmation. One good way to begin this is to invite
someone, "Tell me the best thing you've ever done." Then give them your
full-body attention. Listen with your eyes, your face, and your posture,
as well as your ears.
Good Listeners Listen to God
Paying attention to what others tell us will seem impossible if we're
not listening to God. Our motivation to care about people grows the more
we realize how much our God cares about us. The more we treasure the
Savior who has given us heaven, the more we want to obey his command,
"As I have loved you, so you must love one another" (John 13:34). Listen
to God's Word.
Good Listeners Remember to Count
Count when you listen. Count up to one; count up to two. Remember, "God
gave us two ears and one mouth"
To me that's another way of saying, if you want to communicate God's
type of love and grow closer to others, the best thing you can possibly
do is work at becoming a better listener.
Also read: Why Is It So Difficult to be a Good
Listener?
Jerry Kastens is the Minister of Discipleship at Trinity Lutheran in
Watertown, WI.
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